Jovan Hicks

AT&T, Inc
Area Manager, External Affairs 
Los Angeles, CA

As Area Manager of Regulatory Relations, Jovan is responsible for a variety of national regulatory and community affairs initiatives at AT&T. She currently leads the outreach efforts and strategic development for the Access from AT&T program, a low-cost broadband offer, as well as manages 2-1-1 call activations and service quality measures for the state of California. 

Jovan began her career with AT&T in Dallas, Texas as a Network Operations Manager in the Construction & Engineering organization, where she led and developed a team of specialized technicians charged with expanding the infrastructure of AT&T’s wireless network.  She has also worked in Public Affairs within the Corporate Social Responsibility organization, where she was tasked with leading several programs that advanced the company’s social, business and policy initiatives, within the K-12 education space. Additionally, as Chief of Staff to the Vice President of U-verse Care, Jovan provided cross-organizational oversight during the AT&T and DirecTV merger activities. Prior to her tenure with AT&T, Jovan served as a middle school math, science and engineering teacher in Los Angeles and Oakland, California.  

Jovan holds a B.A. from Howard University, as well as an MBA & Masters in Educational Leadership from Mills College.